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Man taking notes in Hotel Henriette, Vienna
Wall slogan in one of the individually furnished rooms in the Hotel Henriette, Vienna.

What our guests have to say about Henriette city hotel

Our latest guest reviews

Who doesn’t enjoy a little praise? We feel so proud every time our mission “live well, feel good” succeeds, and this success is reflected in guest reviews. Feedback helps us not only improve, but also continue to do things that have particularly wowed guests in the past.



Very comfortable 3 night stay with my family. Clean room with attention to detail, excellent location, tasty breakfast, very friendly staff. If we visit Vienna again, we will definitely stay here again!

Rita - August 2022 (Tripadvisor) 


It is impossible to NOT rave about this hotel. The staff are extremely helpful, going the extra mile to help in a crisis situation, even allowing me to make an emergency call to Australia, when my mobile phone was lost. The room was spacious, very clean, comfortable and very quiet.

The hotel is less than a minute walk from Nestroyplatz station, making it easy to travel anywhere in Vienna.
This hotel is great value for money! I will definitely rebook on my next visit to Vienna

Melanie R. - August 2022 (Tripadvisor)


I would like to say this hotel is amazing. When first arrived, the parking space was booked for me which I asked them. And during check-in, they asked me a welcome water which was so nice of them! The location of the hotel is really convenient since it is right near the subway station, and there are some supermarkets nearby.

The room condition was perfect, everything eco-friendly satisfied me. Room was clean, enough towels and all the other conditions were great for my family to stay. If I had to stay longer in Wien, I would have spent more time there.

The reception staffs were super nice and friendly! I asked for a wine opener, and they kindly lent me one to use. The breakfast was wonderful too. Various kinds of breads, juice, milk, cream and I could even have personalized egg dishes (scrambled eggs, omelet). And the restaurant staffs were fabulous. We met a Polish staff and Turkish staff (sorry for forgetting your names) who were really friendly to us and prepared the best morning meal!

Haein - January 2022 (Tripadvisor) 


Very clean, friendly, bright hotel. Near the center of the city. High level service. Quiet rooms. quick check-in and delicious sweets at the reception. breakfast is complete, all food is fresh and delicious. I highly recommend.

Oleksandr S. - January 2022 (Tripadvisor) 


As an Austrian Family living in The Netherlands we visit yearly Vienna at Christmas time to enjoy being home and see family. After having seen many AirB&B‘s it was a great pleasure being treated so greatly at Henriettes Hotel former known as Das Capri which we had visited in the past.
For us this location is perfect since we almost can do everything by walking. If we need the metro it is just in front of the door. Our car stayed put save on a hotel owned parking spot in the little back courtyard.

Breakfast is plenty in choice and we had more than enough space to enjoy it since people spread in the separate rooms.
The family suite was perfect for our two grown up kids with two separated single beds. Spacious enough for having a conference call at the desk in the main bedroom without disturbing everyone. We definitely can recommend this hotel for either a short or a long stay.

Robert B. - December 2021 (Tripadvisor) 


Great location, really nice staff, rooms are comfortable and they have a balcony! Their soul food breakfast was excellent and the wake up crew really did put a smile on my face. For celiacs there was a wide variety of options, which is not always the case.

I would most definitely recommend staying at this hotel again.

 Storyteller78747 - April 2022 (Tripadvisor) 


This place was a real find! I spent 12 nights there so wanted somewhere not too expensive and with good access to transport. It was perfect! The underground and trams are right outside - although it only took 20 minutes to walk into the centre of Vienna. Great restaurants nearby. The hotel breakfast is outstanding and all the staff so friendly. Pavel, at the desk, was a fantastic help. I loved the balcony and view. I went for the cheapest option so the bathroom was small but the room was large, bright and amazingly quiet. And the place is spotless. I loved staying there. It’s far better than some places I’ve stayed in for twice the price.

Jenty Y. - September 2021 (Tripadvisor) 
Hotels mit Hotelbewertungen bei HolidayCheck

Henriette loves compliments

The Tripadvisor Travellers’ Choice Award 2023! Woo hoo! We are among the top 10 % of favourite hotels WORLDWIDE! For years, Henriette (known until 2021 as Das Capri) has found itself around place 10 among all the hotels in Vienna. That means we’ve been among the top 5 % of hotels in the city for qute a while now. 2022 for the first time Henriette placed among the TOP 10 – help us to reach the Top 5!


  • Tripadvisor Travellers‘ Choice Award 2023
  • HolidayCheck Award 2023
  • Booking.com Traveller Review Award 2023: 9.1 out of 10


  • Tripadvisor Travellers‘ Choice Award 2022
  • Booking.com Traveller Review Award 2022: 9.2 out of 10


  • Tripadvisor Travellers’ Choice Award 2021
  • Booking.com Traveller Review Award 2021: 9.2 out of 10
  • Hotels.com Loved by Guests Most Wanted Award 2021


  • Tripadvisor Travellers’ Choice Best of the Best Award 2020

2019 and before

  • Tripadvisor Certificate of Excellence 2019
  • Recommended on HolidayCheck: 2019
  • TripAdvisor Travellers’ Choice Award 2018
  • Recommended on HolidayCheck: 2018
  • British Airways Customer Excellence Award 2017 & 2018
Bouquet of flowers in a woven basket in the Hotel Henriette in Vienna.
TripAdvisor award logo
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We welcome feedback!

  • Help other guests find out what it means to live well and feel good at Hotel Henriette: fill potential guests in on what you especially loved about our hotel and leave a review on Tripadvisor, HolidayCheck, Google, Facebook

Did we not live up to your expectations in some way? We want to hear about that too! In the best case, tell us your thoughts during your stay with us. Then we can hopefully take care of it right away.

Business card of the 4 star city hotel Henriette in the center of Vienna
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