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What our guests have to say about Henriette city hotel

Guest Reviews

Who doesn’t enjoy a little praise? We feel so proud every time our mission “live well, feel good” succeeds, and this success is reflected in guest reviews. Feedback helps us not only improve, but also continue to do things that have particularly wowed guests in the past.



This place was a real find! I spent 12 nights there so wanted somewhere not too expensive and with good access to transport. It was perfect! The underground and trams are right outside - although it only took 20 minutes to walk into the centre of Vienna. Great restaurants nearby. The hotel breakfast is outstanding and all the staff so friendly. Pavel, at the desk, was a fantastic help. I loved the balcony and view. I went for the cheapest option so the bathroom was small but the room was large, bright and amazingly quiet. And the place is spotless. I loved staying there. It’s far better than some places I’ve stayed in for twice the price.

Jenty Y. - September 2021 (Tripadvisor) 


I know Das Capri for many years, and it is a pleasure to see how they develop and don’t stop in their efforts to make the hotel and stay for their guests just excellent. Rooms are perfectly clean, comfortable, staff is super friendly and helpful, they care a lot for all the aspects of your stay. You can feel a really good vibes there! Every floor, every room represents different Vienna’s highlights, so you can also feel the spirit of the city. It goes without saying that the location is great, it’s in a walking distance to the Vienna’s main attractions, u-bahn is just few steps from the hotel and the strict neighbourhood offers quite a few nice bars and restaurants. Also, the hotel is super eco-friendly and zero waste philosophy is felt on every step. They also offer a parking if you come by a car. And last but not least - breakfast! Great choice of local products, fresh and healthy menu, tasty coffe - just a perfect beggining of the day :)

Marta S. - June 2021  (Tripadvisor) 


We spent 3 nights with the family, took two rooms for us and the children. Loved everything: big spatious rooms with lots of storage, modern design , the staff that helps you in everything at every hour, the delicious breakfast with homemade confitures and cakes, fresh juices and good cheses. The location in district 2 is also excellent, the metro is on the door and it is just two stations from the cathedral and you can easily walk to the prater. It gives the feeling of a small boutique hotel.
We definitely come back if we come to Viena again!!

Clara. - August 2021 (Tripadvisor) 


I visited Vienna in November 2019, it was my first business trip and I was so lucky because I stayed this hotel. My room was quite clean, the breakfast was very delicious and the hotel staff was smiling all the time. Also, the most important thing is that the hotel is extremely close to the metro station. It is just 10 minutes from Stephansplatz and 15 minutes from Krieau by metro.

If I visit Vienna again, I will definitely stay here again.

Zuhal - November 2019 (Tripadvisor) 
Hotels mit Hotelbewertungen bei HolidayCheck

Henriette loves compliments

The TripAdvisor Travellers’ Choice Award 2021! Woo hoo! We are among the top 10 % of favourite hotels WORLDWIDE! For years, Henriette (known until 2021 as Das Capri) has found itself between places 11 and 17 among all the hotels in Vienna. That means we’re among the top 5 % of hotels in the city!


  • Tripadvisor Travellers’ Choice Award 2021
  • Booking.com Traveller Review Award 2021: 9.2 out of 10
  • Hotels.com Loved by Guests Most Wanted Award 2021



  • Tripadvisor Travellers’ Choice Best of the Best Award 2020

2019 and before

  • Tripadvisor Certificate of Excellence 2019
  • Recommended on HolidayCheck: 2019
  • TripAdvisor Travellers’ Choice Award 2018
  • Recommended on HolidayCheck: 2018
  • British Airways Customer Excellence Award 2017 & 2018
Write a review

We welcome feedback!

  • Help other guests find out what it means to live well and feel good at Hotel Henriette: fill potential guests in on what you especially loved about our hotel and leave a review on Tripadvisor, HolidayCheck, Google, Facebook

Did we not live up to your expectations in some way? We want to hear about that too! In the best case, tell us your thoughts during your stay with us. Then we can hopefully take care of it right away.

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